shipping-policy

Shipping Policy – Wood Art City

At Wood Art City, we are committed to delivering your furniture safely and on time. Each product is carefully packed to ensure it reaches you in perfect condition.

Shipping Partners

We work with trusted logistics partners to ensure secure and reliable delivery across India:

  • Safexpress – safexpress.com

  • Delhivery – delhivery.com

Shipment tracking details will be shared once your order is dispatched.

Order Processing Time

  • Orders are typically processed within 2–5 business days after confirmation.

  • For custom or made-to-order furniture, processing time may be longer and will be communicated at the time of order.

Delivery Timeline

  • Estimated delivery time is 7–14 business days, depending on your location.

  • Delivery timelines are approximate and may vary due to courier operations, weather conditions, or unforeseen circumstances.

Shipping Coverage

  • We currently ship across India.

  • For remote or non-serviceable locations, our team will contact you before dispatch.

Shipping Charges

  • Shipping charges, if applicable, will be clearly mentioned at checkout.

  • Any additional charges for special handling or delivery conditions will be communicated in advance.

Delivery & Inspection

  • Please inspect the package at the time of delivery.

  • If the outer packaging appears damaged, note it with the delivery partner before accepting the shipment.

Damaged or Lost Shipments

  • In case of damage during transit, please contact us within 48 hours of delivery with images of the product and packaging.

  • Our 30-day no-questions-asked return policy applies to damaged products.

Delays & Force Majeure

Wood Art City is not responsible for delivery delays caused by natural disasters, strikes, government restrictions, or courier partner issues beyond our control.

Contact Us

For shipping-related queries, reach out to us:

📧 Email: info@woodartcity.com
📞 Phone / WhatsApp: +91 95483 32648