Cancellation Policy
Cancellation Policy – Wood Art City
At Wood Art City, we understand that plans can change. Our cancellation policy is designed to be simple and transparent.
Order Cancellation
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Orders can be cancelled within 24 hours of placing the order, provided the product has not been dispatched.
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To request a cancellation, please contact us as soon as possible with your order details.
Cancellation After Dispatch
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Once an order has been shipped or dispatched, it cannot be cancelled.
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In such cases, our Return Policy will apply only if the product is received in a damaged condition.
Custom & Made-to-Order Products
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Orders for customized or made-to-order furniture cannot be cancelled once production has started.
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These items are crafted specifically as per customer requirements.
Refunds for Cancelled Orders
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If your cancellation request is approved, the refund will be processed to the original payment method.
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Refunds are typically completed within 7–10 business days, depending on the payment provider.
How to Cancel an Order
To cancel an order, contact us with your order number:
📧 Email: info@woodartcity.com
📞 Phone / WhatsApp: +91 95483 32648
Important Note
Wood Art City reserves the right to cancel an order due to reasons such as stock unavailability, pricing errors, or unforeseen circumstances. In such cases, a full refund will be issued.