privacy-policy

1. Introduction

At Wood Art City, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from shinewoodart.com. By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1 Personal Information

When you create an account or make a purchase, we may collect personal details, including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Credentials: Username and password.
  • Payment Details: Credit or debit card information, billing address, and tax identification number.

2.2 Non-Personal Information

We also gather non-personal data to enhance user experience:

  • Log Data: IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and clickstream data.
  • Device Information: Details about the device used to access our Site, such as operating system and browser type.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to analyze site usage and improve functionality.

3. Use of Information

We utilize the collected information for various purposes:

  • Order Processing: To process and fulfill your orders, including sending order confirmations and updates.
  • Account Management: To create and manage your account, ensuring secure access and personalized services.
  • Customer Support: To respond to your inquiries, provide support, and address any issues.
  • Marketing Communications: To send promotional materials, newsletters, and other information that may interest you. You can opt-out of these communications at any time.
  • Site Improvement: To analyze usage patterns and enhance the functionality and user experience of our Site.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing of Information

We respect your privacy and do not sell your personal information. However, we may share your data in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our Site, conducting our business, or servicing you, provided they agree to keep your information confidential.
  • Legal Obligations: When required by law, regulation, or legal process to disclose your information.
  • Business Transfers: In connection with mergers, acquisitions, or any form of sale of some or all of our assets.

5. Data Security

We implement industry-standard security measures to protect your personal information. These include:

  • Encryption: Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Monitoring: Continuously monitoring our systems for potential vulnerabilities and attacks.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our Site.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to certain legal obligations.
  • Objection: Object to the processing of your data for direct marketing purposes.
  • Withdrawal of Consent: Withdraw consent at any time where we are relying on consent to process your data.

To exercise these rights, please contact us at woodartcity11@gmail.com

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page. Your continued use of the Site after such changes constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: woodartcity11@gmail.com
  • Phone: +91 9548332648

 

We are committed to addressing your inquiries promptly and transparently.