return policy

Return Policy – Wood Art City

At Wood Art City, your satisfaction matters to us. We stand behind the quality of our craftsmanship and make returns simple and transparent.

30-Day No-Questions-Asked Return

If you receive a damaged product, you can return it within 30 days of delivery — no questions asked.

Eligible for Return

You are eligible for a return if:

  • The product arrives damaged, broken, or defective

  • The damage is reported within 30 days from the delivery date

Easy Return Process

  1. Contact our support team within 30 days

  2. Share basic order details and images of the damaged product

  3. We will arrange a return or replacement at no extra cost

Refund or Replacement

  • You may choose a replacement or full refund

  • Refunds are processed after the returned product is received and verified

  • The refund will be issued to the original payment method

Important Notes

  • Returns are accepted only for damaged products

  • Products must be returned in their original condition

  • Custom-made or personalized items may not be eligible unless damaged

Need Help?

📧 Email: info@woodartcity.com
📞 Phone/WhatsApp: +91 95483 32648